At phataya, your privacy is not an afterthought — it's a core part of how we build and operate our platform. This Privacy Policy explains exactly what data we collect, why we collect it, and how we keep it safe.
Last Updated: January 1, 2026Under the Philippine Data Privacy Act of 2012 (RA 10173), you have specific rights over your personal data. phataya is committed to upholding every one of them.
You have the right to know what personal data phataya collects about you, why we collect it, and how it is used. This Privacy Policy is our commitment to full transparency on all data processing activities.
You may request a copy of the personal data phataya holds about you at any time. We will provide this information within 15 business days of receiving a verified request from your registered account.
If any personal data phataya holds about you is inaccurate or incomplete, you have the right to request correction. You can update most account details directly through your phataya account settings.
Subject to legal and regulatory retention requirements, you may request the deletion of your personal data from phataya's systems. Certain data must be retained for AML compliance and regulatory reporting purposes.
You have the right to object to the processing of your personal data for direct marketing purposes. You can opt out of marketing communications at any time through your phataya account preferences or by contacting support.
phataya implements 256-bit SSL encryption, secure data storage, access controls, and regular security audits to ensure your personal data is protected against unauthorized access, disclosure, or misuse at all times.
Summary: phataya ("we," "us," "our") is committed to protecting the personal data of all users of the phataya platform ("you," "your"). This Privacy Policy describes how we collect, use, store, share, and protect your personal information in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its Implementing Rules and Regulations. By using phataya, you consent to the practices described in this policy.
This Privacy Policy applies to all personal data collected and processed by phataya in connection with your use of our online gaming platform, including our website, mobile applications, customer support channels, and any other services we provide. It applies to all registered players, visitors, and any other individuals whose personal data we process.
phataya takes its obligations under Philippine data protection law seriously. We process personal data only for legitimate, specified purposes and only to the extent necessary to fulfill those purposes. We do not sell your personal data to third parties for their own marketing purposes under any circumstances.
This Privacy Policy should be read alongside our Terms & Conditions and our Responsible Gaming Policy, both of which form part of the overall agreement governing your use of phataya.
For the purposes of the Data Privacy Act of 2012 and its Implementing Rules and Regulations, phataya acts as the personal information controller in respect of all personal data collected through the phataya platform. As the personal information controller, phataya determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently.
phataya has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with applicable data protection laws and for handling data subject requests. Contact details for our DPO are provided in Section 15 of this Privacy Policy.
phataya collects the following categories of personal data in connection with your use of our platform:
Note: phataya does not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required for responsible gaming assessments and only with your explicit consent.
phataya collects personal data through the following means:
phataya processes your personal data for the following specific purposes:
| Purpose | Data Used |
|---|---|
| Account registration and identity verification | Identity, contact, and KYC data |
| Processing deposits and withdrawals | Financial and identity data |
| Providing gaming services and maintaining game records | Gaming and activity data |
| Anti-money laundering (AML) compliance and fraud prevention | Identity, financial, and technical data |
| Responsible gaming monitoring and player protection | Gaming, activity, and communications data |
| Customer support and complaint resolution | Identity, contact, and communications data |
| Marketing and promotional communications (with consent) | Contact and preference data |
| Platform security and technical maintenance | Technical data |
| Regulatory reporting to PAGCOR and AMLC | Identity, financial, and gaming data |
phataya processes your personal data on the following legal bases as recognized under the Data Privacy Act of 2012:
phataya does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Privacy Policy:
Third-Party Agreements: All third parties with whom phataya shares personal data are required to process that data only for the specified purpose, in accordance with phataya's instructions, and subject to appropriate data protection safeguards consistent with Philippine law.
phataya retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations. The following general retention periods apply:
Upon expiry of the applicable retention period, phataya will securely delete or anonymize your personal data in accordance with our data disposal procedures.
phataya implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:
While phataya takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the security of your phataya account credentials and for notifying us immediately if you suspect unauthorized access to your account.
Cookies are small text files placed on your device when you visit the phataya platform. They help us recognize your device, remember your preferences, maintain your session, and analyze how you use our platform.
You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the phataya platform. For marketing cookies, you can also update your preferences through your phataya account settings at any time.
The phataya platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. phataya does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account.
If you are a parent or guardian and believe that a minor has registered on phataya or provided personal data to us, please contact our support team immediately at the contact details provided in Section 15. We will investigate and take appropriate action within 48 hours of receiving your report.
Age Verification: phataya uses third-party KYC verification services to confirm the age and identity of all registered players. Age verification is a mandatory step in the phataya registration process and cannot be bypassed.
Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by phataya:
To exercise any of these rights, please contact our Data Protection Officer using the details in Section 15. We will respond to all verified data subject requests within fifteen (15) business days. We may need to verify your identity before processing your request.
In some cases, phataya may transfer your personal data to service providers or partners located outside the Philippines, for example in connection with cloud hosting or technical support services. Where such transfers occur, phataya ensures that appropriate safeguards are in place to protect your personal data, including contractual data protection clauses consistent with the requirements of the Data Privacy Act of 2012 and the standards set by the National Privacy Commission.
phataya will not transfer your personal data to a country or territory that does not provide an adequate level of data protection without first implementing appropriate safeguards and, where required, obtaining your consent.
phataya reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When we make material changes, we will notify registered players via email or through a prominent notice on the phataya platform prior to the changes taking effect.
The "Last Updated" date at the top of this page indicates when the most recent revision was made. We encourage you to review this Privacy Policy periodically to stay informed about how phataya protects your personal data. Your continued use of the phataya platform following the publication of any changes constitutes your acknowledgment of the revised Privacy Policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by phataya, please contact our Data Protection Officer through the following channels:
National Privacy Commission: If you are not satisfied with phataya's response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. The NPC can be reached through official Philippine government channels. phataya fully cooperates with all NPC investigations and inquiries.
For questions about responsible gaming or self-exclusion, please visit our Responsible Gaming page. For general platform questions, our FAQ page covers the most common topics.
phataya is built on trust, transparency, and top-tier security. Join hundreds of thousands of Filipino players who game with confidence every day. Must be 21 years or older.